Melani Wilson Smith
VP, Procurement & Business Services
Companies that sell products and services are going through a transformation as a result of deep dive access and insights into customer behaviors. Enabled by digital connectivity, and slice and dice data integration capabilities; access to real-time analytics provides a platform for the smart business to connect across the value chain. Outcomes-based business models for SVP increasingly couple product functionality and services, creating turn-key customer support. This session addresses the strategies, building blocks, and applications that best leverage the new digital advantage for procurement risk mitigation and cost optimization. See how an industry leader exploits the promise of digital: Artificial Intelligence (AI), Internet of Things (IoT), Cloud-technologies, spend analytics and more.
· Exploring an enterprise use-case scenario: promise, perils and potential
· Hearing how IoT is changing product companies into IT companies and why it matters
· Knowing where to start, key challenges to adoption and compliance